To enhance your system with additional functionalities, you can incorporate an ally feature specifically designed for agents, integrate bots that will assist customers, and enable document generation capabilities. To achieve this, you should follow a series of steps tailored to each feature. Begin by setting up the ally functionality for agents, ensuring they have the necessary tools and support to collaborate effectively. Next, proceed to integrate customer-facing bots, which can handle queries, provide information, and improve the overall customer experience. Finally, implement document generation processes, allowing users to create and manage documents efficiently within the system. By systematically following these steps, you will be able to successfully add these valuable features to your platform.
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